How to use
Please use the reservation form on our homepage.
We will reply to you as soon as possible.
The day before is helpful if possible. t, so we can discuss the details. Reservations are a must.
We welcome reservations for rides with an estimated fare of ¥15,000 or more.
If I am unavailable to take your reservation, please consider using the “Uber” ride-sharing app.
Within the Uber app, you can specifically select a vehicle with “Base Access” for your convenience. I provide this information as a backup option to ensure your journey remains seamless.
It is not possible to ride inside the vehicle while in a wheelchair.
Wheelchairs are not available.
Mitomo private taxi business authorization conditions are as follows: If your journey either starts or ends within the Keihin area of Kanagawa Prefecture (Kawasaki, Yokohama, Yokosuka, Miura), we can provide our service.
If you do not have a reservation, we are usually available in the following areas:
- Yokohama (Isogo, Naka, Nishi, Minami, Konan Wards) and surrounding areas
- Yokosuka U.S. Naval Base and its surroundings
Examples of service availability: Available (Round trip or One-way):
- Between Zushi, Kamakura, or Fujisawa (outside Keihin area) ⇔ Yokohama City University Hospital (within Keihin area)
- Between a designated location in another prefecture (outside Keihin area) ⇔ InterContinental Yokohama Grand (within Keihin area)
Even if the departure location is outside the Keihin area, it is okay as long as the “departure or arrival” location is within the Keihin area.
Not Available (One-way):
- Between locations that are both outside the Keihin area (e.g., from Zushi to Kamakura, or between locations in other prefectures).
We will do our best to accommodate you if conditions such as time, pick-up location, etc. are met. Please feel free to contact us.
For pre-booked transfers, we will do our best to accommodate customer requests. If there is no advance reservation, it is basically not open late at night or early in the morning.
In our vehicle (All-New ALPHARD PHEV Executive Lounge (40 Series)), if the 3rd row seats are retracted, 4 golf bags can be loaded vertically without stacking them.
The wide opening makes loading and unloading stress-free. The back door can be opened and closed automatically even if both hands are occupied.
Maximum capacity is 6 people including the driver. However, for your ultimate comfort, we recommend a maximum of 5 passengers. When 4 or 5 passengers are on board, space for large luggage is limited. If you have 3 or more large suitcases, golf bags, strollers, or car seats, please consult with us in advance.
Yes, Wi-Fi is available. Mitomo Taxi offers complimentary in-car Wi-Fi for all passengers. Simply scan the QR code to connect to the internet easily.
About fees
At Mitomo Taxi, we provide individual fare estimates tailored to your pick-up location, time of day, and travel plan.
Please note that in addition to the metered fare, charges such as pick-up fees, reservation fees, late night/early morning surcharges, and expressway tolls may apply.
For an accurate total, please feel free to contact us by email. We look forward to offering you a premium travel experience in our All-New ALPHARD PHEV Executive Lounge at a fair and transparent price.
For the basic fare structure, please refer to our Fare Information page.
This is a fare system that has been approved by the Ministry of Land, Infrastructure, Transport and Tourism (Regional Transport Bureau) after application.
Please refer to the page about Mitomo taxi fares.
I am a member of the Yokosuka Private Taxi Cooperative.
So, each individual taxi belonging to each Keihin area union has the same fare system.
The fare system is the same as that of general corporate taxi companies.
Cancellation fee is free. Please contact us as soon as possible.
About payment
Mitomo Taxi accepts a wide range of cashless payment methods, including major credit cards, transportation IC cards, and QR code payments.
Our service operates mainly by reservation and for long‑distance trips.
Credit 11Cards
Transportation IC Card
It is a qualified invoice issuing business operator that corresponds to the invoice system that will start on October 1, 2023. The registration number is as follows. Registration number :T9810410721400
Disability discounts are available. Please show your notebook when boarding.