How to use

Q
How to Contact us?
A

Please feel free to contact us by phone, carrier email, LINE, short mail, etc.
Please use the reservation form on our homepage.
We will reply to you as soon as possible.

Q
By when should I contact you to make a reservation?
A

The day before is helpful if possible. t, so we can discuss the details. Reservations are a must

Q
Is it possible to use a wheelchair?
A

It is not possible to ride inside the vehicle while in a wheelchair.
If you are able to move from a wheelchair (standing or sitting), you can use the 2nd row seat side lift-up function so that you can easily enter/disembark the car even if you have difficulty walking. For customers who wish to use a welfare vehicle (using a wheelchair) or a stretcher, please use my friend “Nagisa Nursing Care Taxi”.

Q
Are wheelchairs available?
A

Wheelchairs are not always available.

Q
Please tell me the area where you can operate.
A

Mitomo private taxi business authorization issuance conditions are as follows.
If you are departing from or arriving in the Keihin area of ​​Kanagawa Prefecture (Kawasaki, Yokohama, Yokosuka, Miura) (hereinafter referred to as the Keihin area),
If you do not have a reservation, we are usually open in the following areas.

Yokohama (Isogo Ward, Naka Ward, Nishi Ward, Minami Ward, Konan Ward) and surrounding areas
Yokosuka US Naval Base and its surroundings

Pick-up availability example
If possible (round trip or one way is also possible)
Zushi City, Kamakura City, Fujisawa City (other than Keihin area) ⇔ For example, Yokohama City University Hospital (within Keihin area)
Customers from other prefectures Designated destination (other than Keihin area) ⇔ For example, Minatomirai Intercontinental Hotel (within Keihin area)
Even if the departure location is outside the Keihin area, it is okay as long as the arrival location is within the Keihin area.

In the case of one-way trip.
Zushi City, Kamakura City, and Fujisawa City designated destinations (other than Keihin area) ⇔ Zushi City, Kamakura City, and Fujisawa City designated destinations (other than Keihin area) Destination specified by customers in other prefectures (other than Keihin area) ⇔ Destination specified by customers in other prefectures (other than Keihin area)

Q
Can you provide regular pick-up service?
A

We will do our best to accommodate you if conditions such as time, pick-up location, etc. are met. Please feel free to contact us.

Q
What are your business days and hours?
A

For pre-booked transfers, we will do our best to accommodate customer requests. If there is no advance reservation, it is basically not open late at night or early in the morning.

Q
How much luggage can be loaded?
A

 (Toyota minivan Alphard), if the 3rd row seats are retracted, 4 golf bags can be loaded vertically without stacking them.
The wide opening makes loading and unloading stress-free. The back door can be opened and closed automatically even if both hands are occupied.

About fees

Q
I would like to go to Haneda Airport or Narita Airport.
A

Please refer to the page about Mitomo taxi fares.
Please understand the attached flat-rate fare table to each airport by confirming your reservation in advance.

Q
Is the Mitomo Taxi fare expensive?
A

This is a fare system that has been approved by the Ministry of Land, Infrastructure, Transport and Tourism (Regional Transport Bureau) after application.
Please refer to the page about Mitomo taxi fares.
I am a member of the Yokosuka Private Taxi Cooperative.
So, each individual taxi belonging to each Keihin area union has the same fare system.
The fare system is the same as that of general corporate taxi companies.

Q
What happens when I cancel?
A

Cancellation fee is free. Please contact us as soon as possible.

About payment

Q
How to pay.
A

Cash, credit card payment, various taxi tickets (including welfare tickets), GO app payment

Q
Are you an invoice registered business?
A

It is a qualified invoice issuing business operator that corresponds to the invoice system that will start on October 1, 2023. The registration number is as follows. Registration number :T9810410721400

Q
Are disability discounts applied?
A

Disability discounts are available. Please show your notebook when boarding.